Title Švietimo paslaugų kokybė: efektyvumas, rezultatyvumas, prieinamumas
Translation of Title Educational services quality: efficiency, effectiveness, accessibility.
Authors Trakšelys, Kęstutis ; Martišauskienė, Dalia
DOI 10.15181/tbb.v73i1.1273
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Is Part of Tiltai : socialiniai mokslai.. Klaipėda : Klaipėdos universiteto leidykla. 2016, Nr. 1 (73), p. 191-206.. ISSN 1392-3137. eISSN 2351-6569
Keywords [eng] educational and social services ; educational services ; consumer ; service provider
Abstract [eng] The article analyzes the quality of education services efficiency, effectiveness and accessibility aspects. The theoretical part of the article discusses the concept of education and their range of services. A detailed presentation of educational and social services. Describes the attitude of the respondents to provide educational services. Research period 2007–2014. Empirical research carried out in Lithuania: Klaipėda, Telšiai, Tauragė, Šiauliai and Kaunas. Empirical research participated 520 respondents (IX–XII / II–IV G students).
Published Klaipėda : Klaipėdos universiteto leidykla
Type Journal article
Language Lithuanian
Publication date 2016
CC license CC license description