Title |
HRM-patient orientation and teamwork climate linkage in health care institutions: the role of calling and prosocial motivation |
Authors |
Bučiūnienė, Ilona ; Goštautaitė, Bernadeta ; Milašauskienė, Žemyna |
ISBN |
9789963711567 |
Full Text |
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Is Part of |
EuroMed Academy of Business Conference Book of Proceedings. 10th annual conference of the EuroMed Academy of business "Global and national business theories and practice: bridging the past with the future"... Rome : EuroMed Press, 2017. p. 2044-2047.. ISBN 9789963711567 |
Keywords [eng] |
patient orientation ; human resource management ; calling ; prosocial motivation ; health care institutions ; health care professionals. |
Abstract [eng] |
Introduction. Although a weak patient orientation and a poor teamwork climate among healthcare professionals may have far-reaching implications, such as increased medical error and patient mortality (Sexton et al., 2006), their antecedents have been rarely studied in management research. This issue can be analyzed from organizational as well as from individual perspectives. What are the organizational and individual mechanisms which lead to teamwork climate and patient orientation of healthcare professionals? Research covering individual and organizational factors influence on healthcare-relevant work outcomes such as teamwork climate and patient orientation has been scarce. In this study we aim to analyze the role of human resource management system and healthcare professionals' calling and prosocial motivation in fostering teamwork climate and patient orientation in health care institutions. Theoretical approach. From the organizational perspective, we propose that team-oriented human resources management practices may play an important role in hospitals through strengthening the teamwork climate, as providing of healthcare is based on a complex multidisciplinary collaboration in teams (Ang, Bartram, McNeil, Leggat, & Stanton, 2013; Leggat, Bartram, & Stanton, 2008). We rely on the configurational human resource management approach, which suggests that strategically designed human resource management systems with specific human resource management practices supporting and reinforcing each other, generate synergistic effects and lead to targeted employees' attitudes and behaviors (Subramony, 2009). [...]. |
Published |
Rome : EuroMed Press, 2017 |
Type |
Conference paper |
Language |
English |
Publication date |
2017 |