Title Švietimo politikos, ugdymo kokybės ir paslaugų vartotojų poreikių tenkinimo sąsajos
Translation of Title Connections of education policy, training quality and provided services of users’ needs.
Authors Martišauskienė, Dalia ; Trakšelys, Kęstutis
DOI 10.13165/SMS-13-5-4-11
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Is Part of Socialinių mokslų studijos : mokslo darbai = Societal studies : research papers.. Vilnius : Mykolo Romerio universitetas. 2013, t. 5, Nr. 4, p. 1124-1137.. ISSN 2029-2236. eISSN 2029-2244
Keywords [eng] education policy ; education quality ; service users' needs
Abstract [eng] In the article, it is accented that the modern Lithuanian education policy requires guaranteeing a possibility for a child to use the services provided by the state and at the same time, it enables education institutions to create more various education and social service forms, meeting children/youth needs. It is noted that the aim of the activities of education institutions, as of other organizations, is the provision of users’ needs. This is why it so important to understand that users of services are the most important people, because the users do not depend on the institution, but the institution depends on them. The opinion is presented that a child is the user of education institution, his/her parents or, in other words, family, which can orient the child’s behavior according to religion, politics, economics, personal ambitions, etc. In the article, the problem is analysed that until now in Lithuania there has been a lack of consensus among the formed state, regional education policy, provided service quality and provision of users’ needs to guarantee a possibility for a child to use the services provided by the state, giving as many various education services as possible, meeting child/youth needs, and constantly seeking for the quality of educational, social and other services. [...].
Published Vilnius : Mykolo Romerio universitetas
Type Journal article
Language Lithuanian
Publication date 2013
CC license CC license description