| Abstract [eng] |
Emotional intelligence have a significant impact on the success and results of nurses in the field of health care. Emotional intelligence positively correlates with the formation and purposefulness of prosocial behavior formation and purposeful social creativity. These days, a sensitive issue is the destructive employee relations in many organizations, which are often characterized by anger, intolerance, high demands on each other, conflicts, competition, rumors, mistrust of colleagues and other problems. The aim of the study - to analyze the links between nurses' emotional competence and destructive links to employee relations and professional burnout. Methodology of investigation. The quantitative research method was chosen for the research. Research Tool - questionnaire. The statistical software package ISPSS 25.0 for Windows was used for statistical analysis of the data. The study sample consisted of 213 nurses. The study was conducted in accordance with all ethical principles. Research results. It was found that the emotional competence of the nurses involved in the study was assessed as average. It turned out that the nurses rated their interpersonal competence higher than their personal one. Results show that the recognition of self-emotions was rated the lowest and the management of self-emotions the highest. The biggest self rates as at “use of another person’s emotions”, the weakest - “listening to another person’s emotion”. The professional burnout evaluating showed that personal burnout was rated higher and work and patient burnout was rated lowest. An analysis of the data shows that mobbing is extremely rare among nurses. Isolated cases of bullying are more common. Due to the connecting correlations between the calculated correlation coefficients of intermediate structures, established moderate or strong correlations between burnout structures, there are no statistically significant relationships between occupational burns and emotional competencies, inverse, weak, statistical relationships between occupational burns and severe damage structures. The statistical relationship between the damage suffered and the whole interpersonal emotional competence, relationship between personal reputation and interpersonal emotional competence are very weak. |
