| Abstract [eng] |
Technological improvement and increased use of technology through electronic tools and software have increased pressures in relation to technostress, especially among project managers working in challenging technological environments. This investigation examines how technostress affects job performance, taking into consideration the role of burnout components as a mediator and organizational support for technology as a moderator, using the Job Demands and Resources Model. A quantitative cross-sectional design with a sample population of 156 project managers has been employed in this research. Findings suggest that techno-invasion and techno-insecurity are significant predictors of burnout. There is a full mediation of technostress and job performance by emotional exhaustion, with professional efficacy as a mediator but not cynicism. Organizational support for technology use does not moderate technostress, burnout, and performance. These results highlight the role of emotional exhaustion as a key mediator for how digital distress negatively affects performance and highlight the significance of protecting employees’ emotional resources in digital working contexts. |
