| Abstract [eng] |
Recently, more and more people expect not only to earn income from their work but also to meet higher needs, such as self-realization, the need to feel useful, important, the ability to act independently and work in a cohesive team and have excellent working conditions, feel safe, have the career opportunities. Nurses with higher emotional intelligence can better understand and manage both your own and others’ emotions, which allows them to adapt to their surroundings and become more satisfied with their work. Aim. The aim of this study was to identify the connection between emotional competences and job satisfaction among nurses. Methods. Analysis of scientific literature, quantitative research questionnaire survey. Data analyzed using the Statistical Analysis Package for Social Sciences (SPSS) 24.0. The survey sample consisted of 298 nurses. The research was conducted in accordance with ethical principles. Results. Following the aspects of nurses' emotional intelligence, the expression of personal competencies of moderate emotional intelligence according to the management, perception, and use of their emotions was determined. Interpersonal competencies lag very slightly behind personal competencies. The assessment of total emotional competencies showed the readiness of nurses to accept the emotions of different people, to communicate and share information, to understand their emotions, but not enough attention is paid to the development of emotional perception. Nurses ’job satisfaction was found to be moderate. Assessing the individual characteristics of job satisfaction, nurses are more satisfied with working conditions, co-workers and good leadership, less satisfied with communication and information transfer. Nurses are least satisfied with the remuneration they pay for the work they do and the additional benefits or perks. Total emotional intelligence is related to nurses ’job satisfaction, but no relationship has been established between nurses’ job satisfaction and personal emotional competence. Conclusion. The study confirmed the association of nurses' emotional competence with job satisfaction through interpersonal emotional competence and the job satisfaction factor. |
